DELIVERY INFORMATION
We strive to deliver all products purchased from Aesthetic Bodies in excellent condition within 3 to7 working days.
Prepaid orders are dispatched within 1 working day. We do provide COD, however, if your pin code does not fall in the COD pin code list, you will be requested to provide an alternative address or pay online via debit card/credit card/net banking.
We recommend customers to pay online for the fastest delivery.
SHIPMENT STATUS
We send an email and SMS confirmation when the order is confirmed and when it is shipped.
Most orders get shipped within 1 to 3 business days after confirmation. If your order was placed recently, please allow us time to process and dispatch.
If, for some reason, your order is not shipped within 3 days of confirmation, we would inform you via email and SMS about the delay and work closely with the merchant to speed up the dispatch process.
If there are other reasons, for example, your address not being serviceable by our courier/delivery partners, we will get in touch with you for additional details.
If the shipping address is AN office/college or housing society, please check at the reception.
You can also check with the courier company or contact us directly.
RETURN POLICY
You’re liable to an exchange if your product doesn’t fit you, if your product is damaged or the wrong product is delivered to you.
For exchange, please courier the product back to our address:
TA-245, Main RoadNear Pocket A-3
Tughlakabad Extension, New Delhi -110019, Near Pocket – 3 Gate.
Once we receive the product and check that it is unused and all the original tags are intact, our team will connect with you for the size/product you need in exchange.
If you have not received your exchange order, please write to us at orders[at]aestheticbodies.com.